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Policies

 


 

Drop Off

We accept pre-booked pets in between 8.30am and 11.00am each morning.

 

The later you arrive to drop off your pet in general means your pet will go home later in the day, however if you require a early pick up time please try and have your pet here between 8.30 and 9.30am, If you are running late please call us soon as possible so that we can either accommodate you or rebook your pet for another day.

 

Prices will be quote on arrival.

 


 

Pick Up

An arranged pick up time will be given at drop off, if you are running late please call to let us know.

 


 

Toilet Breaks & Water

Toilet breaks are given to each pet that vists us for the day in our large enclosed courtyard. Fresh water is also given to all pets staying for their groom.

 


 

Cats & Dogs

All Cat are required to be in crates and dogs on leads, this is essential for there safety as there may be other pets being dropped off at the same time.